United Response - DCA

United Response - DCA is a home care agency in Chippenham, Wiltshire (SN15 1EE). It holds a CQC rating of Good.

About United Response - DCA

United Response in Wiltshire provides support to people in their own homes in Chippenham and across the county, working with adults who have learning disabilities and with autistic adults. Most of the people we support have a long life ahead of them and their own ideas about how to live it. Support in that situation is not about keeping somebody safe and occupied. It is about making a particular life workable, whether that means keeping a tenancy, holding down a job or a college place, seeing friends, managing money or getting about independently. So we begin with what the person wants rather than a list of needs. Plans are written with them, in a form they can actually use, involving family or an advocate if they want that, and revised as things change rather than at fixed review dates. We keep the team around each person small and introduce new support workers properly. For autistic people that consistency matters more than almost anything, along with notice of change well in advance and attention to sensory needs. Where somebody communicates through signing, pictures, objects or their own familiar gestures, our staff learn their way of doing it rather than expecting the reverse. Support can cover personal care, medication, cooking and shopping, help with money and correspondence, getting out, and somebody alongside on a difficult day. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk about support.

Care provided at United Response - DCA

Read the full inspection report on the CQC website.

Common questions about United Response - DCA

Where is United Response - DCA located?

United Response - DCA is a home care agency based in Chippenham, Wiltshire (SN15 1EE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does United Response - DCA provide?

United Response - DCA is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.

What is United Response - DCA's CQC rating?

United Response - DCA is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 June 2023. You can read the full CQC report from the link on this page.

Questions families ask about United Response - DCA

Can they support someone living with dementia at home?

No. United Response - Wiltshire DCA does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. United Response - Wiltshire DCA covers roughly 10 miles from Chippenham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

United Response - Wiltshire DCA has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from United Response - Wiltshire DCA. Actual fees depend on the room, the level of care and how it is funded.

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