Riverside

Riverside is a home care agency in Grays, Thurrock (RM17 6PH). It holds a CQC rating of Good.

About Riverside

We provide care and support to people in their own homes in Grays and the surrounding parts of Thurrock, working mainly with younger adults who need help to live independently. Our starting point is what somebody wants to be able to do. For many of the people we support, the ambition is not simply to be looked after but to run their own life with the right help behind them, and the support we give is built around that. In practice it can mean help with personal care, with cooking and shopping, with laundry and keeping the flat in order, with budgeting and paperwork, with getting to college, work or appointments, or with building the confidence to do more independently over time. Support is agreed with the person and reviewed properly, because what is needed at the start of a placement is often not what is needed a year later. We would rather step back as somebody gains skills than keep doing things out of habit. Our staff are trained for the work and supported in it, and we keep teams consistent so that people are not repeatedly explaining themselves to somebody new. If you or somebody you support is looking at care at home in Thurrock, please contact us and we will talk through what we can offer.

Care provided at Riverside

Read the full inspection report on the CQC website.

Common questions about Riverside

Where is Riverside located?

Riverside is a home care agency based in Grays, Thurrock (RM17 6PH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Riverside provide?

Riverside is registered to provide care in people’s own homes, with support that includes Younger adults care. The full list of services is shown on this page.

What is Riverside's CQC rating?

Riverside is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 July 2026. You can read the full CQC report from the link on this page.

Questions families ask about Riverside

Can they support someone living with dementia at home?

No. Grays Riverside does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Grays Riverside covers roughly 10 miles from Grays.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Grays Riverside has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Grays Riverside. Actual fees depend on the room, the level of care and how it is funded.

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