Divine Comfort Care Services
Divine Comfort Care Services is a home care agency in Grays, Thurrock (RM17 6DU). It holds a CQC rating of Good.
About Divine Comfort Care Services
Divine Comfort Care provides care and support in people's own homes across Grays and the wider Thurrock area. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities or loss of sight or hearing, and people managing mental health conditions. That is a wide remit and it only works if we start by listening. No two of these situations call for the same response, so we sit down with the person, find out what they want their days to look like and where help is genuinely needed, and build the visits from there. It takes longer at the outset and saves a great deal of trouble later. The support might be personal care, medication, meals, shopping, getting out of the house, household tasks, or simply company for somebody who lives alone and sees very few people. We keep the same carers with the same households as far as the rota allows. Our most recent rating from the Care Quality Commission is good. Please contact us to talk about support.
Care provided at Divine Comfort Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 August 2022
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Divine Comfort Care Services. Report published 5 August 2022.
- 12 July 2022, routine inspection
- First assessment of the service
Safe
Care and treatment was planned and delivered in a way that ensured people's safety and welfare. There were systems to reduce the risk of infection and to learn lessons from accidents and incidents. There were safe medicine procedures for staff to follow.
Effective
Staff had received the appropriate training. People were supported to eat and drink enough to keep a balanced diet. People were supported to have maximum choice and control of their lives.
Caring
Staff had a good understanding of people's preferences of care and promoted people's independence.
Responsive
People and their relatives were involved in planning and reviewing their care. The registered manager had policies to respond to complaints. Support could be provided to people at the end of their life.
Well-led
The provider had systems to monitor and provide good care, and these were reviewed on a regular basis.
What people told the inspectors
Inspectors received positive feedback on the service.
They do a good job. A person using the service
Since the last inspection
This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.
- 5 August 2022: Routine inspection. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Divine Comfort Care Services compares in Thurrock
Measured against the 81 home care agencies registered in Thurrock.
- CQC rating
- Good. 35 of the 81 agencies (43%) are rated Good or Outstanding. Across Thurrock the figure is 43%.
- Latest report
- 5 August 2022. 19 of the 81 agencies have published a newer inspection report since.
- Registered
- July 2020. 57 of the 81 agencies registered more recently.
- Provider
- One service. Divine Comfort Care Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Thurrock.
The local picture: Thurrock
What the numbers say about home care in Thurrock.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, East of England | £26.00 to £34.30 an hour (Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Thurrock agencies publish a rate.) |
| What Thurrock pays | £23.42 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 11,900. Rising to 12,800 by 2035, up 7%
- People aged 85 and over: 2,900. Rising to 4,100 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,500. Rising to 1,800 by 2035, up 17%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 3 opened, 1 closed. 78 registered today.
- Choice of agencies: 480 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Divine Comfort Care Services
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 July 2020, so 6 years.
- Run by
- Divine Comfort Care Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Divine Comfort Care Services
Where is Divine Comfort Care Services located?
Divine Comfort Care Services is a home care agency based in Grays, Thurrock (RM17 6DU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Divine Comfort Care Services provide?
Divine Comfort Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Divine Comfort Care Services's CQC rating?
Divine Comfort Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 August 2022. You can read the full CQC report from the link on this page.
Does Divine Comfort Care Services provide dementia care?
Yes. Divine Comfort Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Divine Comfort Care Services
Can they support someone living with dementia at home?
Yes. Yes. Divine Comfort Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Divine Comfort Care Services covers roughly 10 miles from Grays.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Divine Comfort Care Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Divine Comfort Care Services. Actual fees depend on the room, the level of care and how it is funded.
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