Waveney Home First

Waveney Home First is a home care agency in Lowestoft, Suffolk (NR32 1DE). It holds a CQC rating of Good.

About Waveney Home First

Waveney Home First works with people in their own homes in Lowestoft and the surrounding area. We work with older people and with younger adults, and across dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, eating disorders and substance misuse. A good part of our work begins after a spell in hospital, a fall or a sudden change, at the point where it is not yet clear how much help somebody will need. Our job is to find out alongside them and to help them recover as much independence as they can. That means our support is often meant to reduce rather than continue: we may help a great deal at first with washing, dressing, meals, medication and moving safely about the house, then step back deliberately as strength and confidence return. We are honest when the realistic answer is that some help will be needed for good, and we arrange it rather than leaving a family to work it out. We work closely with therapists, GPs, hospital teams and social workers, because this only succeeds when everybody is pulling the same way, and we give a clear account at the end of what somebody can manage and what they will need. Our most recent inspection by the Care Quality Commission rated us good overall.

Care provided at Waveney Home First

Read the full inspection report on the CQC website.

Common questions about Waveney Home First

Where is Waveney Home First located?

Waveney Home First is a home care agency based in Lowestoft, Suffolk (NR32 1DE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Waveney Home First provide?

Waveney Home First is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Waveney Home First's CQC rating?

Waveney Home First is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 February 2018. You can read the full CQC report from the link on this page.

Does Waveney Home First provide dementia care?

Yes. Waveney Home First supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Waveney Home First

Can they support someone living with dementia at home?

Yes. Yes. Waveney Home First is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Waveney Home First covers roughly 10 miles from Lowestoft.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Waveney Home First has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Waveney Home First. Actual fees depend on the room, the level of care and how it is funded.

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