Primary Homecare

Logo of Primary Homecare Limited, a home care agency in Ipswich, Suffolk, offering older person care, dementia care, mental health care and learning disability and autism support.

Primary Homecare is a home care agency in Ipswich, Suffolk (IP6 0NU). It holds a CQC rating of Outstanding.

About Primary Homecare

Primary Homecare supports people in their own homes across Ipswich and the surrounding parts of Suffolk. Home is where most people would rather be, and our work is to make staying there realistic and safe. We support older people and younger adults, and the range of needs we cover is broad. It includes people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. A visit might be half an hour of help with getting up and dressed, or it might be a longer package built around complex needs. Either way it is planned with the person, not handed to them. We put real effort into continuity. Knowing who is coming through the door, and at roughly what time, is not a luxury, and we build our rotas with that in mind. Our carers are trained for the particular needs of the people they visit, and we keep families informed when something changes. At our most recent inspection the Care Quality Commission rated us outstanding. We are proud of that, and we are clear that a rating reflects the people doing the work every day rather than anything written on a wall. If you are looking at care at home, whether now or in a few months, please get in touch. We are glad to talk things through with no obligation.

Care provided at Primary Homecare

Read the full inspection report on the CQC website.

Common questions about Primary Homecare

Where is Primary Homecare located?

Primary Homecare is a home care agency based in Ipswich, Suffolk (IP6 0NU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Primary Homecare provide?

Primary Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Primary Homecare's CQC rating?

Primary Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 4 January 2023. You can read the full CQC report from the link on this page.

Does Primary Homecare provide dementia care?

Yes. Primary Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Primary Homecare

Can they support someone living with dementia at home?

Yes. Yes. Primary Homecare Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Primary Homecare Limited covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Primary Homecare Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Primary Homecare Limited. Actual fees depend on the room, the level of care and how it is funded.

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