Housing 21 - Oak House

Logo of Housing 21 - Oak House, a home care agency in Ipswich, Suffolk, offering older person care, dementia care, mental health care and physical disability support.

Housing 21 - Oak House is a home care agency in Ipswich, Suffolk (IP9 2RS). It holds a CQC rating of Outstanding.

About Housing 21 - Oak House

Oak House in Ipswich is part of Housing 21, and we provide care and support to people living in their own homes here in Suffolk. The people we support include older people, younger adults, people living with dementia, people managing mental health conditions or an eating disorder, people with physical disabilities and people living with sight or hearing loss. The principle behind what we do is that having your own front door and having the support you need are not competing things. People here keep their independence, their privacy and their own way of running a day, with our team available for the parts that have become difficult. That might be help to get up, wash and dress, support with medication, preparing meals and keeping an eye on how well somebody is eating, help to move about safely, or assistance with the practical business of running a home. We agree with each person what the support will involve and when it will happen, we write it down clearly, and we review it as needs change, which they do. Where somebody's needs grow, our aim is to increase support rather than to see them move on. Our staff are trained for the needs they actually meet and are properly supervised, and because we are based here, people are supported by faces they see regularly and know well. If you would like to know more about the support available at Oak House, please get in touch with us.

Care provided at Housing 21 - Oak House

Read the full inspection report on the CQC website.

Common questions about Housing 21 - Oak House

Where is Housing 21 - Oak House located?

Housing 21 - Oak House is a home care agency based in Ipswich, Suffolk (IP9 2RS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Housing 21 - Oak House provide?

Housing 21 - Oak House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Housing 21 - Oak House's CQC rating?

Housing 21 - Oak House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 1 February 2020. You can read the full CQC report from the link on this page.

Does Housing 21 - Oak House provide dementia care?

Yes. Housing 21 - Oak House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Housing 21 - Oak House

Can they support someone living with dementia at home?

Yes. Yes. Housing 21 - Oak House is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Housing 21 - Oak House covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Housing 21 - Oak House has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Housing 21 - Oak House. Actual fees depend on the room, the level of care and how it is funded.

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