Helping Hands

Helping Hands is a home care agency in Ipswich, Suffolk (IP1 1RJ). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Ipswich provides care and support in people's own homes across the town and the surrounding parts of Suffolk. Most people would far rather stay where they are than move, and our work is to make that a safe and dependable arrangement. We support older adults with the everyday things that have become harder: personal care, medication, meals, keeping the house in order and getting out when they want to. We support people living with dementia, where a familiar face arriving at an expected time does more good than any amount of organised activity. We work with people living with mental health conditions, where consistency and a relationship built steadily over time count for a great deal, and with people who have physical disabilities, helping with washing, dressing and mobility while leaving the person directing how it is done. We support younger adults too, whose care is planned around work, study, family and independence rather than a standard pattern. We keep the number of different workers visiting each person as small as we can manage, because familiarity lets people relax and lets us notice when something has changed. Our most recent overall rating from the Care Quality Commission is good. Please contact us and ask us anything you want to know.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Ipswich, Suffolk (IP1 1RJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 November 2019. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Ipswich is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Ipswich covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Helping Hands Ipswich has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Helping Hands Ipswich. Actual fees depend on the room, the level of care and how it is funded.

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