Hales Group

Logo of Hales Group Limited - Ipswich, a home care agency in Ipswich, Suffolk, offering older person care, dementia care, mental health care and learning disability and autism support.

Hales Group is a home care agency in Ipswich, Suffolk (IP5 3RF).

About Hales Group

Hales Group in Ipswich is a home care agency supporting adults in their own homes across the town and the surrounding area. The people we work with are a wide mix: older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, people with a physical disability or a sensory impairment, people managing a mental health condition, people living with an eating disorder and people affected by alcohol or drug misuse. Because that range is so broad, we match care workers to people deliberately rather than filling slots on a rota, and we train for the situations they will actually meet. Half an hour of personal care in the morning and a visit that is mostly about structure and a reliable presence through a hard week are not the same job. We are registered with the Care Quality Commission and have not yet been given an overall rating. We say that plainly and would encourage anyone considering us to meet the manager and ask for references. If you are arranging support at home locally, please get in touch and we will be honest about what we can do.

Care provided at Hales Group

Read the full inspection report on the CQC website.

Common questions about Hales Group

Where is Hales Group located?

Hales Group is a home care agency based in Ipswich, Suffolk (IP5 3RF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hales Group provide?

Hales Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Hales Group provide dementia care?

Yes. Hales Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Hales Group

Can they support someone living with dementia at home?

Yes. Yes. Hales Group Limited - Ipswich is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hales Group Limited - Ipswich covers roughly 10 miles from Ipswich.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Hales Group Limited - Ipswich has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Hales Group Limited - Ipswich. Actual fees depend on the room, the level of care and how it is funded.

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