First Prime Care

Logo of First Prime Care Ltd, a home care agency in Diss, Suffolk, offering older person care, mental health care, learning disability and autism support and physical disability support.

First Prime Care is a home care agency in Diss, Suffolk (IP22 1AP). It holds a CQC rating of Good.

About First Prime Care

First Prime Care provides care in people's own homes in Diss and the surrounding parts of Suffolk and Norfolk. We support older people, adults with a learning disability or autism, people living with mental health conditions, people with a physical disability, and younger adults. Our starting point is what the person actually wants help with, which is not always what a referral form describes. That might be a short call each morning to help someone get up, wash and take their medication. It might be several visits across the day covering personal care, meals and company. For a younger adult or someone with a learning disability it is often practical support that keeps a tenancy, a job or a college place going. Working across a rural area means we take travel and timing seriously. A visit that is squeezed to fit a rota is not worth much, so we plan calls with enough time to do the job properly and to have a conversation while we are there. We keep the same carers with the same person wherever we can. Familiarity makes personal care easier to accept, and a carer who knows somebody spots early when they are unwell or low. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us whatever you need to know.

Care provided at First Prime Care

Read the full inspection report on the CQC website.

Common questions about First Prime Care

Where is First Prime Care located?

First Prime Care is a home care agency based in Diss, Suffolk (IP22 1AP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does First Prime Care provide?

First Prime Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is First Prime Care's CQC rating?

First Prime Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 December 2023. You can read the full CQC report from the link on this page.

Questions families ask about First Prime Care

Can they support someone living with dementia at home?

No. First Prime Care Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. First Prime Care Ltd covers roughly 10 miles from Diss.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

First Prime Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from First Prime Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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