Vigilance Care Services

Logo of Vigilance Care Services, a home care agency in Richmond, Richmond upon Thames, offering dementia care, mental health care, learning disability and autism support and physical disability support.

Vigilance Care Services is a home care agency in Richmond, Richmond upon Thames (TW9 2PR).

About Vigilance Care Services

Vigilance Care is a home care agency in Richmond, supporting people in their own homes across Richmond upon Thames and nearby. Our work is with people living with dementia, people with a learning disability, autistic people, people managing a mental health condition, people with a physical disability, and people who are blind, partially sighted, deaf or hard of hearing. Often somebody has more than one of those at once, and it is usually the combination rather than any single thing that makes managing alone stop being possible. Because of that range we think carefully about communication rather than assuming it will sort itself out. If writing things down works better than speaking, we write them down. If a new face at the door is genuinely distressing, we arrange the rota so it does not happen. If the bell cannot be heard, we agree in advance how we will announce ourselves. Skipping that detail is how support in someone's home starts to feel like an intrusion. What we actually do is help with washing and dressing, medicines, meals, housework, shopping, appointments and getting out, in visits from half an hour upwards. We have not yet had a full inspection by the Care Quality Commission, so there is no rating to point you at. We would rather say that plainly. Ring us and judge us on the visit and the conversation.

Care provided at Vigilance Care Services

Read the full inspection report on the CQC website.

Common questions about Vigilance Care Services

Where is Vigilance Care Services located?

Vigilance Care Services is a home care agency based in Richmond, Richmond upon Thames (TW9 2PR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Vigilance Care Services provide?

Vigilance Care Services is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Vigilance Care Services provide dementia care?

Yes. Vigilance Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Vigilance Care Services

Can they support someone living with dementia at home?

Yes. Yes. Vigilance Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Vigilance Care Services covers roughly 10 miles from Richmond.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Vigilance Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Vigilance Care Services. Actual fees depend on the room, the level of care and how it is funded.

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