Paragon Home Healthcare

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About Us

We at Paragon Home Healthcare are proud to provide compassionate home care across Richmond, supporting people to live safely and comfortably within the familiar surroundings of their own homes. Based in the leafy borough of Richmond upon Thames, we bring professional, person centred support directly to those who need it most.

Operating throughout the TW postcode area and the wider Richmond upon Thames community, we understand that home is more than a place. It is where memories are made, routines are cherished, and independence is nurtured. Our team travels to residents across the borough, delivering care that adapts to each individual's home environment, whether that is a quiet flat, a family house, or supported accommodation. By working within the neighbourhoods our clients know and love, we help people stay connected to the community, friends, and daily rhythms that matter to them.

Our care encompasses a broad range of specialisms designed to meet complex and evolving needs. We support people living with dementia, offering the patience, consistency, and gentle guidance that make daily life feel calmer and more reassuring for both the person and their loved ones. For adults with learning disabilities or autism, we focus on building trust, encouraging independence, and tailoring support to individual preferences and communication styles. Our mental health support is grounded in dignity and understanding, helping people manage day to day life whilst working towards personal goals and greater wellbeing.

We also provide dedicated care for individuals with physical disabilities, assisting with mobility, personal care, and the practical aspects of daily living in ways that respect autonomy at every step. For those living with visual or hearing impairments, our team adapts communication and support techniques to ensure each person feels genuinely heard, understood, and empowered. In practice, this means families can feel confident that whether their loved one needs occasional companionship, regular personal care, or more intensive daily support, we approach each visit with the same commitment to kindness and professionalism.

Our overall Good rating from the Care Quality Commission, achieved across all five inspection domains of Safe, Effective, Caring, Responsive, and Well led, reflects the standards we hold ourselves to every single day. This consistent recognition, spanning safety, effectiveness, compassion, responsiveness, and leadership, offers reassurance to families exploring home care options. It confirms that our approach is thoughtfully planned, our team is well supported, and the people we care for are truly at the heart of everything we do.

Choosing home care is one of the most important decisions a family can make, and we understand the weight that comes with it. If you are considering support for yourself or a loved one in Richmond or the surrounding area, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right path forward with confidence and peace of mind.

Common questions about Paragon Home Healthcare

Where is Paragon Home Healthcare located?

Paragon Home Healthcare is a home care agency based in Richmond, Richmond upon Thames (TW9 1AA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Paragon Home Healthcare provide?

Paragon Home Healthcare is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Paragon Home Healthcare's CQC rating?

Paragon Home Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 July 2021. You can read the full CQC report from the link on this page.

Does Paragon Home Healthcare provide dementia care?

Yes. Paragon Home Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Richmond

This agency provides care within approximately 10 miles of their Richmond office. Radius is approximate — claim to update

Contact Paragon Home Healthcare Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 July 2021
  • Report published: 20 July 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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