Helping Hands

Helping Hands is a home care agency in Wantage, Oxfordshire (OX12 8AW). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Wantage is a home care agency supporting people in their own homes across the town and the surrounding parts of Oxfordshire. We visit older people and younger adults, people living with dementia, people with a physical disability and people with a visual or hearing impairment. Calls range from half an hour in the morning through to several visits a day, covering personal care, medication, meals, safe movement around the house, shopping and appointments. A great deal of the value in regular visits lies in what a familiar person notices. Post building up, a fridge emptier than it should be, a friend who has stopped being mentioned, somebody steady at the start of the week and unsteady by the end of it. Care workers who see the same people regularly pick that up, and we expect them to tell us rather than complete the notes and move on. Support is agreed with the person, written in plain language and revisited when circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are arranging care at home locally, please get in touch and we will come out and talk it over.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

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Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Wantage, Oxfordshire (OX12 8AW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 November 2022. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Wantage is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Wantage covers roughly 10 miles from Wantage.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Helping Hands Wantage has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Helping Hands Wantage. Actual fees depend on the room, the level of care and how it is funded.

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