Genuine Carers - City

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About Us

We provide care at home for people in Oxford and the surrounding Oxfordshire area. Our carers visit you where you live, and what happens during that visit is decided with you rather than for you. It might be help getting washed and dressed, support with medication, cooking, shopping and housework, getting out to appointments or into town, or an hour of company for somebody who would otherwise see nobody that day.

We support older people, including many living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. With a range that wide, matching matters. We think carefully about which carer suits which person, and we aim to keep the same small team visiting so that nobody has to explain themselves again every week.

The first thing we do is sit down with you and talk properly about your routine, your preferences and what has become harder. We then write a plan from that conversation and revisit it as things change, in either direction.

Our most recent overall rating from the Care Quality Commission is good. We regard it as the standard we are expected to meet rather than something to boast about, and we keep asking the people we visit whether we are getting it right. If you would like to discuss care at home in Oxford, we are happy to come and explain the options.

Common questions about Genuine Carers - City

Where is Genuine Carers - City located?

Genuine Carers - City is a home care agency based in Oxford, Oxfordshire (OX4 6LB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Genuine Carers - City provide?

Genuine Carers - City is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Genuine Carers - City's CQC rating?

Genuine Carers - City is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 April 2026. You can read the full CQC report from the link on this page.

Does Genuine Carers - City provide dementia care?

Yes. Genuine Carers - City supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Oxford

This agency provides care within approximately 10 miles of their Oxford office. Radius is approximate — claim to update

Contact Genuine Carers - Oxford City

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 April 2026
  • Report published: 23 April 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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