Flexi Direct

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About Us

At Flexi Direct, we provide home care to people living in Oxford and the wider Oxfordshire area, supporting individuals to stay in the comfort of their own homes while receiving the care and assistance they genuinely need.

We work with a broad range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, or physical disabilities. Every person we support has their own routines, preferences, and goals, and we take the time to understand what matters most to each individual before we begin. Care is arranged around the person, not the other way around.

Our team supports people with a wide variety of daily tasks, whether that is personal care, help around the home, companionship, or more specialist support for those with complex needs. We know that inviting someone into your home takes trust, and we work hard to make sure that trust is well placed. Consistency matters to us, so we do our best to ensure people see familiar faces rather than a revolving door of different carers.

We are proud to hold a Good rating from the Care Quality Commission, which reflects the standard of care our staff provide day to day. That rating means something to us not just as a marker of quality, but as a reminder of the responsibility we carry when supporting people in their own homes.

If you are looking for care for yourself or a family member in the Oxford area, we would be glad to have a conversation about how we might be able to help. We understand that choosing home care is a significant decision, and we are here to answer questions and talk things through without any pressure. Getting it right for the person at the centre of it all is what we are here to do.

Common questions about Flexi Direct

Where is Flexi Direct located?

Flexi Direct is a home care agency based in Oxford, Oxfordshire (OX4 4GP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Flexi Direct provide?

Flexi Direct is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Flexi Direct's CQC rating?

Flexi Direct is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2022. You can read the full CQC report from the link on this page.

Does Flexi Direct provide dementia care?

Yes. Flexi Direct supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Oxford

This agency provides care within approximately 10 miles of their Oxford office. Radius is approximate — claim to update

Contact Flexi Direct Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 August 2022
  • Report published: 17 August 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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