Crossroads Care

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About Us

We are Crossroads Care (Oxford), a home care agency supporting people in their own homes across Oxford and the surrounding area. We work with people living with dementia, adults with learning disabilities and autistic adults, people managing a mental health condition, and people with a physical disability or a sensory impairment.

A great deal of our work involves households where somebody is already doing most of the caring, usually a relative, and where the difficulty is not a lack of willingness but a lack of respite. Care at home only stays sustainable if the person providing it can occasionally stop. So we take that seriously and we plan around the household as a whole rather than around one person in it.

That shapes the practical side too. We ask how things are usually done in this house and we do them that way, because a carer who works to their own method undoes a routine that has taken a family months to settle on.

Continuity matters throughout. Sending the same workers to the same households is harder to roster and it improves care more than anything else, particularly for someone with dementia or anyone who communicates in a way that takes time to learn.

Our most recent overall rating from the Care Quality Commission is good.

Common questions about Crossroads Care

Where is Crossroads Care located?

Crossroads Care is a home care agency based in Oxford, Oxfordshire (OX3 0EA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Crossroads Care provide?

Crossroads Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Crossroads Care's CQC rating?

Crossroads Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 July 2019. You can read the full CQC report from the link on this page.

Does Crossroads Care provide dementia care?

Yes. Crossroads Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Oxford

This agency provides care within approximately 10 miles of their Oxford office. Radius is approximate — claim to update

Contact Crossroads Care (Oxford)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 18 July 2019
  • Report published: 18 July 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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