Northumbria Supported Living Service

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About Us

We support adults across Newcastle and Northumberland in their own homes and in supported accommodation. The people we work with include older people and younger adults, adults with a learning disability, autistic adults, and people living with physical disabilities.

Supported living should mean what it says: the home belongs to the person and we are there because we are wanted, not because we run the place. We start with what somebody already manages well and build support around the gaps. That might be personal care at either end of the day, help with medication, support to keep a tenancy and a household going, or somebody alongside a person while they get out to work, college or an activity.

Plans are agreed with the person in language they can follow, and we change them as life changes rather than waiting for a date in the diary. Where somebody communicates differently, we learn how before we begin. We also keep in step with families, social workers and health teams so nobody has to keep repeating their story.

Northumberland covers a lot of ground, and we plan rotas realistically so that people are not left waiting because of distance.

Keeping the same staff with the same people is one of the things we are strictest about. Our most recent rating from the Care Quality Commission is good. Please contact us to talk things through.

Common questions about Northumbria Supported Living Service

Where is Northumbria Supported Living Service located?

Northumbria Supported Living Service is a home care agency based in Newcastle Upon Tyne, Northumberland (NE20 9NU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Northumbria Supported Living Service provide?

Northumbria Supported Living Service is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Northumbria Supported Living Service's CQC rating?

Northumbria Supported Living Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 June 2023. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Newcastle Upon Tyne

This agency provides care within approximately 10 miles of their Newcastle Upon Tyne office. Radius is approximate — claim to update

Contact Northumbria Supported Living Service

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 30 June 2023
  • Report published: 30 June 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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