Heritage Healthcare North Tyneside

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About Us

We at Heritage Healthcare North Tyneside are proud to offer compassionate home care to families across Cramlington and the wider Northumberland area, supporting people to live well and safely in the place they love most: their own home.

Based in the heart of Cramlington, our team is ideally positioned to reach individuals and families throughout the surrounding communities in the North East. Because we deliver care in your own home, the familiar surroundings of your living room, your garden, your favourite armchair remain the backdrop to daily life. Our role is simply to bring warmth, professionalism, and practical support into that space, helping each person we visit maintain the comfort, routines, and independence that matter most to them.

Our care covers a broad spectrum of needs, allowing us to walk alongside people through many different stages of life. We support older adults who value a helping hand with daily living, as well as younger adults who require tailored assistance to thrive. For those living with dementia, our approach is centred on patience, consistency, and gentle reassurance, recognising how meaningful familiar faces and steady routines can be. We also support individuals with physical disabilities and those living with visual or hearing impairments, adapting how we communicate and assist so that every person feels genuinely understood and respected.

In practice, this means our home care can include personal care, mobility support, medication prompts, companionship, help around the home, and the everyday encouragement that makes a real difference to wellbeing. For families, it means knowing that a trusted team is checking in on your loved one, sharing observations, and providing the kind of reliable presence that brings peace of mind whether you live around the corner or many miles away.

Common questions about Heritage Healthcare North Tyneside

Where is Heritage Healthcare North Tyneside located?

Heritage Healthcare North Tyneside is a home care agency based in Cramlington, Northumberland (NE23 7BF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Heritage Healthcare North Tyneside provide?

Heritage Healthcare North Tyneside is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Heritage Healthcare North Tyneside's CQC rating?

Heritage Healthcare North Tyneside is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 July 2026. You can read the full CQC report from the link on this page.

Does Heritage Healthcare North Tyneside provide dementia care?

Yes. Heritage Healthcare North Tyneside supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Cramlington

This agency provides care within approximately 10 miles of their Cramlington office. Radius is approximate — claim to update

Contact Thompson Amour Limited T/A Heritage Healthcare North Tyneside

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 6 July 2026
  • Report published: 6 July 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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