Helping Hands - East

Logo of Helping Hands - East Northumberland, a home care agency in Cramlington, Northumberland, offering older person care, dementia care, mental health care and learning disability and autism support.

Helping Hands - East is a home care agency in Cramlington, Northumberland (NE23 7RZ). It holds a CQC rating of Good.

About Helping Hands - East

Helping Hands in East Northumberland provides care at home for people across Cramlington and the surrounding area. We support a broad range of needs, and what connects the work is building support around the person in front of us rather than around a label. Our carers visit older people who need help with personal care, medication, meals and mobility, and we support people living with dementia in the place where familiar routines already carry so much weight. We also work with adults who have a learning disability and autistic adults, people managing mental health conditions, people living with a physical disability, people with sight or hearing loss, and younger adults. Our team additionally supports people living with an eating disorder and people affected by alcohol or drug misuse, work that depends on consistency, patience and an absence of judgement more than on anything else. Support is agreed with the person, reviewed as circumstances change, and delivered by familiar carers wherever we can manage it. Our most recent overall rating from the Care Quality Commission is Good. If you are considering support at home in this part of Northumberland, please call. We will visit, listen and be honest about whether we can offer what is needed.

Care provided at Helping Hands - East

Read the full inspection report on the CQC website.

Common questions about Helping Hands - East

Where is Helping Hands - East located?

Helping Hands - East is a home care agency based in Cramlington, Northumberland (NE23 7RZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands - East provide?

Helping Hands - East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Helping Hands - East's CQC rating?

Helping Hands - East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 June 2022. You can read the full CQC report from the link on this page.

Does Helping Hands - East provide dementia care?

Yes. Helping Hands - East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands - East

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands - East Northumberland is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands - East Northumberland covers roughly 10 miles from Cramlington.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Helping Hands - East Northumberland has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Helping Hands - East Northumberland. Actual fees depend on the room, the level of care and how it is funded.

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