The Willows Home Care North East
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2025
About Us
The Willows Home Care North East is a home care agency based in Bedlington, supporting adults in their own homes across this part of Northumberland.
We visit older people and younger adults, people living with dementia, people with a physical disability or a sensory impairment and people managing a mental health condition. Calls range from a short morning visit through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company.
Working in a smaller place gives us an advantage we try not to waste. Distances are short, our care workers know the roads and the shops and often the families, and it is realistic for the same few people to visit the same person week after week. Continuity is the single thing that makes home care feel like care rather than a rota arriving at the door.
Support is agreed with the person, written in plain language and revisited when circumstances change.
Our most recent overall rating from the Care Quality Commission is good.
If you are thinking about support at home for yourself or a relative locally, please get in touch and we will come out and talk it over.
Common questions about The Willows Home Care North East
Where is The Willows Home Care North East located?
The Willows Home Care North East is a home care agency based in Bedlington, Northumberland (NE22 5PX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Willows Home Care North East provide?
The Willows Home Care North East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Willows Home Care North East's CQC rating?
The Willows Home Care North East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 February 2025. You can read the full CQC report from the link on this page.
Does The Willows Home Care North East provide dementia care?
Yes. The Willows Home Care North East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Bedlington
This agency provides care within approximately 10 miles of their Bedlington office. Radius is approximate — claim to update
Contact The Willows Home Care North East
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 27 February 2025
- Report published: 27 February 2025
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
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