Age UK

Age UK is a home care agency in Ashington, Northumberland (NE63 9JZ). It holds a CQC rating of Good.

About Age UK

We provide care at home across Northumberland, working from Ashington. We support older people and younger adults, including people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. Northumberland is a large county with a great deal of countryside in it, so reliability has to be planned rather than promised. We would rather be honest about which places and times we can cover than commit to visits we cannot keep. Where we do commit, we try to send the same carers consistently, since that familiarity is what allows somebody to notice when a person is unwell or low in spirits. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home, please get in touch for an honest conversation.

Care provided at Age UK

Read the full inspection report on the CQC website.

Common questions about Age UK

Where is Age UK located?

Age UK is a home care agency based in Ashington, Northumberland (NE63 9JZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Age UK provide?

Age UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Age UK's CQC rating?

Age UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 September 2019. You can read the full CQC report from the link on this page.

Does Age UK provide dementia care?

Yes. Age UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Age UK

Can they support someone living with dementia at home?

Yes. Yes. Age UK - Northumberland is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Age UK - Northumberland covers roughly 10 miles from Ashington.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Age UK - Northumberland has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Age UK - Northumberland. Actual fees depend on the room, the level of care and how it is funded.

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