Percurra & Newark

Percurra & Newark is a home care agency in Grantham, Lincolnshire (NG31 7FZ). It holds a CQC rating of Good.

About Percurra & Newark

We at Percurra Grantham & Newark are proud to provide compassionate home care across Grantham and the surrounding Lincolnshire communities, supporting individuals to live well and independently within the place they know and love most: their own home. Operating throughout the NG postcode area, our team travels to households across Grantham, Newark, and the wider East Midlands region. By bringing care directly into familiar surroundings, we help residents maintain their daily routines, cherished possessions, and connections to family, neighbours, and the local community. Whether someone lives in a quiet village, a town centre flat, or a family home, we adapt to the environment rather than asking them to adapt to us. Our care is thoughtfully tailored to meet a wide range of needs. We support older people who may need a helping hand with everyday tasks, whilst also offering specialised dementia care that focuses on preserving dignity, encouraging familiarity, and reducing the distress that unfamiliar settings can sometimes cause. For adults living with learning disabilities or autism, we take time to understand individual preferences, communication styles, and routines, ensuring support feels comfortable and empowering rather than intrusive. We also care for individuals managing mental health conditions, offering a steady, reassuring presence alongside practical assistance. Those with physical disabilities receive support designed around mobility and independence, whilst residents with visual or hearing impairments benefit from a team attentive to sensory needs and clear, respectful communication. We extend our expertise to younger adults who require care in their own home, as well as to individuals living with eating disorders, where sensitivity, patience, and a nonjudgemental approach are essential. In practice, this breadth of specialism means families do not need to piece together support from multiple providers. Whether a loved one needs companionship, help with personal care, medication prompts, meal preparation, or more complex ongoing support, we aim to be a consistent and trusted presence. We understand that inviting a care team into a family member's home is a significant step, and we work hard to build relationships founded on kindness, reliability, and mutual respect. Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed at our most recent inspection in August 2021. Being rated Good in Safe, Effective, Caring, Responsive, and Well led means that families can feel reassured we meet the standards expected of a trustworthy home care provider, from the way we safeguard those we support to the leadership guiding our team day to day. If you are exploring home care options for yourself or a loved one in Grantham, Newark, or the surrounding Lincolnshire area, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand what thoughtful support in the comfort of home can look like. Please reach out whenever you feel ready; we will be here to welcome you with warmth and honesty.

Care provided at Percurra & Newark

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Percurra Grantham & Newark. Report published 10 August 2021.

  • Visited 6 July 2021, a routine planned comprehensive inspection.
  • First assessment of the service

Safe

Inspectors found that people and relatives said the service helped them feel safe. Staff were very observant and acted promptly to deal with risks or concerns.

Effective

Professionals told inspectors that staff were proactive and worked positively with other agencies to promote and maximise people's outcomes.

Responsive

Inspectors found that care was always delivered in a person-centred way. Care packages were tailored to the needs of the person and updated when required.

Well-led

People, relatives, staff and professionals were all very positive about how the provider and team engaged with everyone. They described it as inclusive, comprehensive and supportive.

What people told the inspectors

People and their relatives told inspectors the service helped them feel safe and live their "best lives" independently, as far as possible, in their own homes.

Since the last inspection

This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.

  • 10 August 2021: Routine inspection. This inspection gave the current rating.

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Percurra Grantham & Newark compares in South Kesteven

Measured against the 30 home care agencies registered in South Kesteven.

CQC rating
Good. 19 of the 30 agencies (63%) are rated Good or Outstanding. Across Lincolnshire the figure is 52%.
Latest report
10 August 2021. 9 of the 30 agencies have published a newer inspection report since.
Registered
April 2019. 14 of the 30 agencies registered more recently.
Provider
One service. Chapel Care Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in South Kesteven.

The local picture: South Kesteven

What the numbers say about home care in South Kesteven, in Lincolnshire.

What home care costs

Type of careWhat it costs
Hourly care visits, East Midlands£30.58 to £32.23 an hour (Middle half of prices from 7 agencies. Median £31.00. Shown for East Midlands because too few Lincolnshire agencies publish a rate.)
What Lincolnshire pays£24.30 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 19,000. Rising to 22,600 by 2035, up 19%
  • People aged 85 and over: 4,800. Rising to 7,700 by 2035, up 61%
  • Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 30%
  • Dementia diagnosis rate: 66%. The NHS ambition is 67%. Lincolnshire as a whole is 70%.
  • Agencies in the borough, last 12 months: 0 opened, 1 closed. 28 registered today.
  • Choice of agencies: 19 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Percurra Grantham & Newark

Facts from public registers, and what the agency has told us.

Registered with CQC
11 April 2019, so 7 years.
Run by
Chapel Care Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Local care news in Lincolnshire

More local care news for Lincolnshire

Common questions about Percurra & Newark

Where is Percurra & Newark located?

Percurra & Newark is a home care agency based in Grantham, Lincolnshire (NG31 7FZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Percurra & Newark provide?

Percurra & Newark is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Percurra & Newark's CQC rating?

Percurra & Newark is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 August 2021. You can read the full CQC report from the link on this page.

Does Percurra & Newark provide dementia care?

Yes. Percurra & Newark supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Percurra & Newark

Can they support someone living with dementia at home?

Yes. Yes. Percurra Grantham & Newark is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Percurra Grantham & Newark covers roughly 10 miles from Grantham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Percurra Grantham & Newark has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Percurra Grantham & Newark. Actual fees depend on the room, the level of care and how it is funded.

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