Wise Support

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About Us

We at Wise Support are proud to offer compassionate home care across New Malden and the wider Kingston upon Thames area, bringing professional, person centred support directly into the homes of those who need it most.

As a home care agency rather than a residential setting, our work takes place where our clients feel most comfortable: in their own familiar surroundings. Based in the KT postcode area of New Malden, we are well positioned to support individuals and families throughout this vibrant corner of South West London, whether that means a short visit each day or more comprehensive daily assistance. Remaining at home, surrounded by treasured possessions, neighbours and routines, can make an enormous difference to wellbeing, and our team is committed to helping clients continue to enjoy the life they know.

The care we provide reflects the diverse needs of the community we serve. We support older people who may need a helping hand with everyday tasks such as personal care, meal preparation, medication reminders or companionship. For adults living with a learning disability or autism, we offer patient, respectful support tailored to individual preferences, routines and communication styles. Our team is also experienced in caring for those managing mental health conditions, providing steady, understanding support that helps clients feel safe and heard. We assist people with physical disabilities to maintain independence and dignity, and we work sensitively with clients who have visual or hearing impairments, ensuring communication and daily living are adapted to their needs. Younger adults are equally welcome, and we recognise that care in earlier life stages calls for a different kind of encouragement, empowerment and flexibility.

For families, this breadth of experience means peace of mind. Whether a loved one is returning home after a hospital stay, adapting to a new diagnosis, or simply needing regular support to remain independent, we take the time to understand each person as an individual before shaping a care plan around them. We believe good home care is built on trust, consistency and genuine relationships, and we work hard to match clients with carers who suit their personality as well as their practical needs.

As a newer registered provider, Wise Support has not yet received an overall rating from the Care Quality Commission, with our most recent inspection activity recorded on 2 July 2025. Whilst a published rating is still to come, we operate fully within CQC regulation and welcome the scrutiny that comes with it. Families can be assured that the same standards of safety, effectiveness, care, responsiveness and leadership expected of every registered provider apply to our work every single day, and we are committed to demonstrating this in the quality of support we deliver.

If you are exploring home care options in New Malden or the surrounding Kingston upon Thames area for yourself or someone you love, we would be delighted to hear from you. Please get in touch to talk through your situation, ask any questions you may have, and discover how we can help your family feel supported, reassured and confident about the road ahead.

Common questions about Wise Support

Where is Wise Support located?

Wise Support is a home care agency based in New Malden, Kingston upon Thames (KT3 5PF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Wise Support provide?

Wise Support is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Coverage Area

Within 10 miles of New Malden

This agency provides care within approximately 10 miles of their New Malden office. Radius is approximate — claim to update

Contact Wise Support

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 July 2025

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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