Expertise Homecare (South East Coast)
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Requires Improvement
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2021
About Us
We at Expertise Homecare (South East Coast) are proud to provide compassionate home care across Folkestone and the wider Kent community, supporting people to live safely and comfortably in the place they know best: their own home.
Rooted in the CT postcode area and serving families throughout the South East coast, our team travels to those who need us, bringing personalised support directly to the doorstep. Because care takes place in familiar surroundings, every visit is shaped around the rhythms of each person's household, whether that is a quiet flat in the town centre, a family home near the seafront, or a property in one of the surrounding villages. Remaining at home often means keeping cherished routines, treasured belongings, and connections to neighbours and loved ones, and our role is to make that possible with warmth and dignity.
Our specialisms reflect the breadth of need within the community we serve. We support older people who may benefit from a helping hand with daily living, as well as adults living with dementia, where consistency, patience, and gentle familiarity make all the difference. We also care for younger adults and those with physical disabilities, tailoring support so independence is nurtured rather than replaced. For individuals with visual or hearing impairments, we adapt our communication and approach to ensure every interaction feels clear, respectful, and reassuring.
Beyond physical care, we recognise that wellbeing is deeply connected to mental health. Our team is experienced in supporting people living with mental health conditions, eating disorders, and those affected by alcohol or drug misuse. This means we approach every person without judgement, offering steady, informed support that focuses on recovery, stability, and quality of life. Families can take comfort in knowing that whatever the circumstances, we aim to meet each individual with understanding and genuine care.
In practice, this looks like carers who arrive on time, listen carefully, and take the time to truly know the person they are supporting. It looks like clear communication with relatives, thoughtful attention to changing needs, and a commitment to preserving choice at every step. For families juggling work, distance, or their own caring responsibilities, having a trusted team in place can offer profound peace of mind.
Our most recent CQC inspection, carried out in November 2021, resulted in an overall rating of Requires Improvement. We want to be open about this. Inspectors rated us Good in three of the five key areas, recognising that our care is Effective, Caring, and Responsive, qualities that speak directly to the daily experience of the people we support. The areas identified for improvement related to Safe and Well led, and we take this feedback seriously. It has provided a clear framework for strengthening our practices, refining our processes, and ensuring that the excellent care our team delivers is matched by robust systems behind the scenes. We view regulation as a partnership that helps us grow, and we remain committed to continuous improvement.
If you are exploring home care options for a loved one in Folkestone or the surrounding Kent area, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we would be honoured to talk through your family's situation, answer your questions, and explore how we might help. Whatever the next chapter looks like, we are here to walk alongside you with kindness, professionalism, and genuine respect.
Common questions about Expertise Homecare (South East Coast)
Where is Expertise Homecare (South East Coast) located?
Expertise Homecare (South East Coast) is a home care agency based in Folkestone, Kent (CT20 1JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Expertise Homecare (South East Coast) provide?
Expertise Homecare (South East Coast) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Expertise Homecare (South East Coast)'s CQC rating?
Expertise Homecare (South East Coast) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 November 2021. You can read the full CQC report from the link on this page.
Does Expertise Homecare (South East Coast) provide dementia care?
Yes. Expertise Homecare (South East Coast) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Folkestone
This agency provides care within approximately 10 miles of their Folkestone office. Radius is approximate — claim to update
Contact Expertise Homecare (South East Coast)
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 26 November 2021
- Report published: 26 November 2021
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Expertise Homecare (South East Coast) compares in Folkestone and Hythe
Measured against the 19 home care agencies registered in Folkestone and Hythe.
- CQC rating
- Requires improvement. 8 of the 19 agencies (42%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 26 November 2021. 3 of the 19 agencies have published a newer inspection report since.
- Registered
- July 2019. 8 of the 19 agencies registered more recently.
- Provider
- One service. Cosmos Care Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Folkestone and Hythe.
The local picture: Folkestone and Hythe
What the numbers say about home care in Folkestone and Hythe, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,700. Rising to 18,000 by 2035, up 15%
- People aged 85 and over: 4,000. Rising to 6,200 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 16 registered today.
- Choice of agencies: 26 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Expertise Homecare (South East Coast)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 16 July 2019, so 7 years.
- Run by
- Cosmos Care Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Expertise Homecare (South East Coast)
Phone the agency directly, or send an enquiry and we will pass it on.
Is this your home care agency?
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More home care in Kent
Other home care agencies nearby, highest CQC-rated first.
- Inchwater Home Care Dover CQC: Outstanding
- Jasper Conrad Group Sittingbourne CQC: Good
- Chameleon Care Dartford CQC: Good
- Welcome Support Tunbridge Wells CQC: Good
- Caremark (Thanet) Margate CQC: Good
- Mrs Lynne Weatherly Tunbridge Wells CQC: Good