Caremark Kensington

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About Us

We at Caremark Kensington are proud to provide compassionate home care across the vibrant London borough of Kensington and Chelsea, supporting individuals to live well and safely within the comfort of their own homes.

Operating throughout the W postcode area and the wider Kensington and Chelsea community, our team delivers care where it matters most: in the familiar surroundings of your loved one's own home. Kensington is a richly diverse part of central London, and we are privileged to support people from all walks of life across this characterful borough, travelling to residents wherever they are settled.

Our specialisms reflect the breadth of need we are equipped to meet. We provide dedicated older person care and tailored home care for those who wish to maintain independence as the years progress. For families navigating a dementia diagnosis, our approach centres on patience, consistency, and gentle routine, helping loved ones feel safe and understood. We also support adults living with learning disabilities or autism, those managing mental health conditions, and individuals with physical disabilities or visual and hearing impairments. In addition, we extend care to younger adults and offer specialist support for people affected by eating disorders or alcohol and drug misuse. In practice, this means a thoughtfully matched carer arriving at the door, helping with personal care, medication prompts, meal preparation, companionship, or whatever blend of support has been agreed, always treating each person as an individual rather than a checklist.

Our most recent CQC inspection, in September 2025, awarded us an overall rating of Requires Improvement. We were pleased that inspectors recognised our work as Good in the areas of Effective, Caring, and Responsive care, reflecting the warmth and skill of our team and the meaningful relationships we build with the people we support. We acknowledge that improvements are needed in how we evidence safety and leadership, and we are wholeheartedly committed to addressing these areas with openness and pace. Transparency matters to us, and we believe families deserve a provider who listens, learns, and acts.

If you are exploring care options for yourself or someone dear to you, we would be delighted to talk. Reach out for a friendly, no obligation conversation, and let us explore together how we can support your family with kindness, dignity, and respect.

Common questions about Caremark Kensington

Where is Caremark Kensington located?

Caremark Kensington is a home care agency based in London, Kensington and Chelsea (W10 6BN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Caremark Kensington provide?

Caremark Kensington is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Caremark Kensington's CQC rating?

Caremark Kensington is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 September 2025. You can read the full CQC report from the link on this page.

Does Caremark Kensington provide dementia care?

Yes. Caremark Kensington supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of London

This agency provides care within approximately 10 miles of their London office. Radius is approximate — claim to update

Contact Caremark Kensington

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 September 2025
  • Report published: 24 September 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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