Care Quality Services IOW

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About Us

Here at Care Quality Services, based in Sandown on the Isle of Wight, we provide home care to people across our local community who need support to live as independently as possible in their own homes.

We work with a wide range of people, including older adults, younger adults, and those living with dementia, physical disabilities, or visual and hearing impairments. Our aim is straightforward: to offer reliable, respectful care that fits around each person's life rather than the other way around.

We know that inviting someone into your home is a big step, and we take that responsibility seriously. We take time to understand what matters to each person we support, what their routines look like, what they enjoy, and how they like things done. That shapes everything about the way we work.

We are based in Sandown and proud to serve the Isle of Wight community. Being local matters to us. We understand the area, we know our clients often have longstanding ties to this island, and we want to be a care provider that genuinely feels part of the community rather than separate from it.

We want to be straightforward with you. Our most recent CQC inspection rated us as requiring improvement, and we have taken that feedback seriously. We have been working through the areas identified and making real changes to how we operate. We believe in being honest about where we are, while also being clear that improvement is something we are actively committed to, not just in words but in practice.

If you are considering care for yourself or someone you love, we are happy to have an honest conversation about what we offer and whether we are the right fit. Please do get in touch with our team in Sandown.

Common questions about Care Quality Services IOW

Where is Care Quality Services IOW located?

Care Quality Services IOW is a home care agency based in Sandown, Isle of Wight (PO36 8EB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Quality Services IOW provide?

Care Quality Services IOW is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Care Quality Services IOW's CQC rating?

Care Quality Services IOW is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 November 2025. You can read the full CQC report from the link on this page.

Does Care Quality Services IOW provide dementia care?

Yes. Care Quality Services IOW supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Sandown

This agency provides care within approximately 10 miles of their Sandown office. Radius is approximate — claim to update

Contact Care Quality Services IOW

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 November 2025
  • Report published: 21 November 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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