Better at Home (IOW)

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About Us

Better at Home provides care to people in their own homes in Sandown and across the Isle of Wight. Our work is with older adults, many of them living with dementia, with adults who have a learning disability, with autistic adults, with people managing a mental health condition, and with people who have a physical disability. Being on the Island shapes things. Staff are local and tend to stay, which does more for the people we visit than anything else we could list. Distances and ferry times are real, so we plan rounds honestly rather than promising hours we cannot keep. Where relatives live on the mainland and cannot simply drop in, we make a point of keeping them properly informed rather than waiting to be asked. We look at the household as we find it rather than at a list of tasks. What the person can still do and would be insulted to have taken over. Which part of the day has actually broken down. Who else lives there and how worn out they are. From that we agree what we will do and revise it as things change. Our overall rating from the Care Quality Commission is good. Ring us and we will come out and listen first.

Common questions about Better at Home (IOW)

Where is Better at Home (IOW) located?

Better at Home (IOW) is a home care agency based in Sandown, Isle of Wight (PO36 8EB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Better at Home (IOW) provide?

Better at Home (IOW) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support. The full list of services is shown on this page.

What is Better at Home (IOW)'s CQC rating?

Better at Home (IOW) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 June 2019. You can read the full CQC report from the link on this page.

Does Better at Home (IOW) provide dementia care?

Yes. Better at Home (IOW) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Sandown

This agency provides care within approximately 10 miles of their Sandown office. Radius is approximate — claim to update

Contact Better at Home (IOW) Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 8 June 2019
  • Report published: 8 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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