Victoria Pook Care Provider

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About Us

We at Victoria Pook Care Provider are proud to offer trusted home care across Freshwater and the surrounding areas of the Isle of Wight, supporting individuals to live comfortably and independently in the place they know best: their own home.

Nestled within the welcoming coastal community of Freshwater, our home care agency serves families throughout the PO postcode area. Rather than asking our clients to adjust to a new setting, we come to them, delivering personalised support within the familiar surroundings of their own front door, garden and neighbourhood. This continuity of place is often one of the most reassuring aspects of home based care, particularly for those living with memory difficulties or long term conditions.

Our team supports a broad range of individuals, and we take great care to tailor every visit to the person in front of us. We provide dedicated older person care, helping with the everyday routines that make life easier and more dignified, from personal care and medication support to companionship and help around the home. For those living with dementia, we offer patient, consistent support designed to reduce anxiety, encourage familiar routines and provide gentle reassurance throughout the day. Families often tell us that knowing a trusted carer is visiting brings enormous peace of mind.

We also support adults living with a physical disability, focusing on enabling independence wherever possible whilst providing the practical assistance needed to make daily life more manageable. Our care extends to younger adults too, recognising that care needs are not defined by age and that every person deserves support shaped around their own goals, interests and lifestyle.

In practice, this means our clients and their loved ones can expect thoughtful conversations about what matters most, whether that is help getting ready for the day, support with meals, assistance attending appointments or simply a friendly face and a cup of tea. We work closely with families, GPs and other health professionals to ensure care evolves as needs change.

The Care Quality Commission has rated us Good overall, with a Good rating across every one of the five key areas: Safe, Effective, Caring, Responsive and Well led. For families researching care, this consistent picture offers meaningful reassurance that the standards experienced day to day match the standards expected by the regulator, from the safety of our practices to the responsiveness of our approach and the leadership behind the team.

Choosing home care is a deeply personal decision, and we understand the mix of emotions involved when a family begins that journey. If you are exploring support for yourself or someone you love in Freshwater or the wider Isle of Wight, we would be delighted to talk things through at your pace, answer your questions and help you feel confident about the next step. Please do reach out whenever you are ready; we are here to listen.

Common questions about Victoria Pook Care Provider

Where is Victoria Pook Care Provider located?

Victoria Pook Care Provider is a home care agency based in Freshwater, Isle of Wight (PO40 9UU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Victoria Pook Care Provider provide?

Victoria Pook Care Provider is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Victoria Pook Care Provider's CQC rating?

Victoria Pook Care Provider is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 November 2021. You can read the full CQC report from the link on this page.

Does Victoria Pook Care Provider provide dementia care?

Yes. Victoria Pook Care Provider supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Freshwater

This agency provides care within approximately 10 miles of their Freshwater office. Radius is approximate — claim to update

Contact Victoria Pook Care Provider

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 November 2021
  • Report published: 5 November 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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