Visiting Angels

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About Us

Visiting Angels is a home care agency supporting older people in Welwyn Garden City and the surrounding parts of Hertfordshire, in their own homes.

Our work is focused rather than scattered. We support older people, including people living with dementia, who want to carry on living at home and need help to do it. That help ranges from a single call a day to several visits, and it covers personal care, support with medication, meals, household tasks, shopping and getting out and about.

Home care only works if it is reliable, so we concentrate on two things above all. The first is sending the same carers to the same people, because a familiar face is worth a great deal and is close to essential for somebody living with dementia. The second is turning up when we said we would, which sounds obvious and is where a lot of home care falls down.

We also think carers need enough time in the house to do the job properly. Care that is delivered against a stopwatch is not care, and rushing an older person is both undignified and unsafe.

We agree what is needed with the person and their family, and we revisit it honestly as things change.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk about what would help.

Common questions about Visiting Angels

Where is Visiting Angels located?

Visiting Angels is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1JU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Visiting Angels provide?

Visiting Angels is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care. The full list of services is shown on this page.

What is Visiting Angels's CQC rating?

Visiting Angels is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 December 2021. You can read the full CQC report from the link on this page.

Does Visiting Angels provide dementia care?

Yes. Visiting Angels supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Welwyn Garden City

This agency provides care within approximately 10 miles of their Welwyn Garden City office. Radius is approximate — claim to update

Contact Visiting Angels

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 9 December 2021
  • Report published: 9 December 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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