Joy Caring Services

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About Us

We are a home care agency working in Stevenage and across Hertfordshire. Our carers visit people in their own homes at agreed times, helping with whatever has become hard to manage alone so that people can carry on living where they choose.

The people we visit are a varied group. Many are older and want help with washing and dressing, medication, meals, shopping or moving safely around the house. Others are younger adults with quite different priorities. We support people living with dementia, people with a learning disability or autism, people managing mental health conditions, people with physical disabilities and people with a visual or hearing impairment. We also support people affected by eating disorders, where patience and a steady, unhurried presence make a genuine difference.

Care is planned with the person rather than for them. What time they want us, what they want help with, what they would rather keep doing themselves, and what they would prefer we left alone entirely. The plan changes as life does.

We keep the same carers visiting where we can, because trust takes time to build and is worth protecting once it is there.

Our most recent overall rating from the Care Quality Commission is good. If you would like to talk about support for yourself or a relative, we are glad to do so without any pressure.

Common questions about Joy Caring Services

Where is Joy Caring Services located?

Joy Caring Services is a home care agency based in Stevenage, Hertfordshire (SG1 3BG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Joy Caring Services provide?

Joy Caring Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Joy Caring Services's CQC rating?

Joy Caring Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 June 2019. You can read the full CQC report from the link on this page.

Does Joy Caring Services provide dementia care?

Yes. Joy Caring Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stevenage

This agency provides care within approximately 10 miles of their Stevenage office. Radius is approximate — claim to update

Contact Joy Caring Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 27 June 2019
  • Report published: 27 June 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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