The Inclusion Project

Logo of The Inclusion Project, a home care agency in Welwyn Garden City, Hertfordshire, offering older person care, learning disability and autism support, physical disability support and sensory impairment support.

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About Us

The Inclusion Project provides support at home and in the community for people in Welwyn Garden City and across Hertfordshire. We work with adults who have a learning disability or autism, people with a physical disability and people with sight or hearing loss, including older people and younger adults.

Our purpose is in our name. Too many of the people we support have found that services keep them safe while quietly keeping them apart from everything else, and we think that is a failure rather than a result. So our work is about ordinary participation. Getting to a job or a course. Being part of a club or a congregation or a team. Shopping, cooking, managing money and appointments. Seeing friends without it having to be arranged by somebody else.

We pay close attention to how people communicate, which is not always through words, and we take the time needed to get it right rather than assuming. Plans are written with the person, reviewed honestly and changed when they stop fitting.

Our most recent overall rating from the Care Quality Commission is outstanding. That judgement came largely from what the people we support and their families told the inspectors, which is the opinion that counts. We do not treat it as finished business, because standards slip quietly wherever nobody keeps looking. If you would like to talk about support for yourself or someone in your family, we are happy to meet and explain how we work.

Common questions about The Inclusion Project

Where is The Inclusion Project located?

The Inclusion Project is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1TW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Inclusion Project provide?

The Inclusion Project is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is The Inclusion Project's CQC rating?

The Inclusion Project is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 March 2019. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Welwyn Garden City

This agency provides care within approximately 10 miles of their Welwyn Garden City office. Radius is approximate — claim to update

Contact The Inclusion Project

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 March 2019
  • Report published: 19 March 2019

Overall: Outstanding

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Outstanding
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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