Etrum Healthcare Services
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Younger Adults
- Home Care Agency
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- Coverage Radius: 10 mi
About Us
We provide care at home in Welwyn Garden City and the surrounding area, supporting older people and younger adults, including people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions and people with physical disabilities.
Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down.
We put real effort into continuity, sending the same carers to the same households wherever the rota allows. It spares people from explaining themselves repeatedly and means somebody is likely to notice when a person is unwell, in pain or unusually withdrawn. For autistic people, a predictable arrangement matters in the same way.
Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. We do not yet hold an overall rating from the Care Quality Commission and are glad to discuss that openly.
If you are looking into care at home, please get in touch for an honest conversation about what we can take on.
Common questions about Etrum Healthcare Services
Where is Etrum Healthcare Services located?
Etrum Healthcare Services is a home care agency based in Welwyn Garden City, Hertfordshire (AL7 1HH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Etrum Healthcare Services provide?
Etrum Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Etrum Healthcare Services provide dementia care?
Yes. Etrum Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Welwyn Garden City
This agency provides care within approximately 10 miles of their Welwyn Garden City office. Radius is approximate — claim to update
Contact Etrum Healthcare Services Ltd
This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
Overall: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Local care news in Hertfordshire
- CQC register adds a new care home in North Hertfordshire: Monread Lodge (5 November 2026)
More local care news for Hertfordshire
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- Home Instead Senior Care St Albans CQC: Outstanding
- Blueberry Hill Care Welwyn Garden City CQC: Good
- Caremark Three Rivers Rickmansworth CQC: Good
- Kindherts Care Bishop's Stortford CQC: Good
- St Michaels Support & Care Potters Bar CQC: Good
- Joy Caring Services Stevenage CQC: Good