Options Health Care Services

Unclaimed Profile
Older Person Care
Dementia Care
Learning Disability / Autism
Mental Health
Physical Disability
Younger Adults
CQC: Requires Improvement
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2019

About Us

Options Health Care is a home care agency in Stevenage, supporting people in their own homes across Hertfordshire. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill health, people with a physical disability and younger adults.

Home care should fit around a life that already exists. We begin by asking how the day usually runs, what has become difficult and what somebody can still do perfectly well and would rather keep doing. People are often very specific about that, and getting it right at the start is what makes support feel like help rather than interference.

Our visits cover personal care, support with medication, meals, help around the house and getting out to appointments. For younger adults and for people with a learning disability, the work is often less about personal care and more about keeping an ordinary week on track.

Continuity is where we put our effort. A familiar carer who knows the house, the routine and the person is worth more than any amount of paperwork.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather say that plainly than leave you to find it elsewhere. We know the areas that were identified, work is under way, and we are happy to go through any of it. Please ring and ask us directly what has changed.

Common questions about Options Health Care Services

Where is Options Health Care Services located?

Options Health Care Services is a home care agency based in Stevenage, Hertfordshire (SG1 2NG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Options Health Care Services provide?

Options Health Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Options Health Care Services's CQC rating?

Options Health Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.

Does Options Health Care Services provide dementia care?

Yes. Options Health Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stevenage

This agency provides care within approximately 10 miles of their Stevenage office. Radius is approximate — claim to update

Contact Options Health Care Services

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).