Nursing Care Personnel

Unclaimed Profile
Dementia Care
Learning Disability / Autism
Mental Health
Physical Disability
Visual / Hearing Impairment
CQC: Requires Improvement
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2021

About Us

We at Nursing Care Personnel are proud to provide compassionate home care across Hatfield and the wider Hertfordshire community, supporting individuals to live safely and comfortably in the place they know best: their own home.

Based in the AL postcode area, our team travels throughout Hatfield and its surrounding neighbourhoods, bringing personalised support directly to the doorsteps of those who need it. By delivering care within the familiar surroundings of a person's own home, we help preserve the routines, memories, and independence that matter most, whilst offering families the reassurance that their loved one is well looked after.

Our care is shaped around the individual, and we support people living with a wide range of needs. For those living with dementia, we offer patient, consistent support that focuses on gentle routine, familiar reassurance, and preserving dignity through every stage of the condition. For adults with learning disabilities or autism, our approach is centred on understanding each person's preferences, communication style, and goals, empowering them to live the life they choose with the right level of support alongside them.

We also work closely with individuals managing mental health conditions, offering a calm, non judgemental presence and practical help with the everyday tasks that can feel overwhelming during difficult periods. For people with physical disabilities, our team assists with mobility, personal care, and daily living, always working at the pace that suits the person we are supporting. We are equally experienced in caring for those with visual or hearing impairments, adapting our communication and approach so that every individual feels understood, respected, and truly heard.

In practice, this means families can expect care that flexes around real life. Whether a loved one needs a short visit to help with morning routines, companionship through the day, medication support, or more comprehensive assistance, our aim is to make each visit feel reassuring rather than clinical. We understand that inviting a carer into the home is a significant step, and we work hard to build trusting relationships that put both the individual and their family at ease.

Our most recent CQC inspection, carried out in May 2021, awarded us an overall rating of Requires Improvement. We were pleased to be rated Good in the areas of Effective, Caring, and Responsive, a recognition of the warmth, skill, and attentiveness our team brings to every visit. The domains of Safe and Well led were identified as Requires Improvement, and we take that feedback seriously. It has given us a clear focus for strengthening our internal practices, leadership oversight, and safety processes, and we are committed to continuous improvement so that every aspect of our care reflects the standards our community deserves.

We believe honesty matters when families are making one of the most important decisions of their lives, and we are always happy to discuss our inspection findings openly, along with the steps we are taking to build on them.

If you are exploring home care options in Hatfield for yourself, a parent, a partner, or another loved one, we would be delighted to hear from you. Every care journey begins with a conversation, and ours starts with listening carefully to your situation, your worries, and your hopes. Please reach out to arrange a friendly, no obligation chat, and let us show you how thoughtful home care can make a genuine difference to daily life.

Common questions about Nursing Care Personnel

Where is Nursing Care Personnel located?

Nursing Care Personnel is a home care agency based in Hatfield, Hertfordshire (AL10 8QP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Nursing Care Personnel provide?

Nursing Care Personnel is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Nursing Care Personnel's CQC rating?

Nursing Care Personnel is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 May 2021. You can read the full CQC report from the link on this page.

Does Nursing Care Personnel provide dementia care?

Yes. Nursing Care Personnel supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Hatfield

This agency provides care within approximately 10 miles of their Hatfield office. Radius is approximate — claim to update

Contact Nursing Care Personnel Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.