Gemstone Care

Gemstone Care is a home care agency in Loughton, Essex (IG10 1TB). It holds a CQC rating of Outstanding.

About Gemstone Care

Gemstone Care supports adults with learning disabilities and autistic adults in their own homes in Loughton and the surrounding part of Essex. What our support is for is widening somebody's life rather than managing it. That means asking how a person wants things done and then doing it their way, even when another way would be quicker for us, and spending time alongside somebody while they do a thing themselves rather than doing it on their behalf. We would far rather spend an hour helping a person learn something than ten minutes doing it for them. Support covers the ordinary business of a life: cooking, shopping, managing money and bills, keeping appointments, travelling about, getting to work or college, keeping in touch with family and friends, and personal care and medication where that is needed. How much we do and how much we stand back is agreed with the person and revisited as they move forward. Communication is the foundation. Not everybody we support uses speech, and learning how an individual shows what they want, and what they refuse, comes before every other decision. We keep teams small so the same people come back. Our most recent inspection by the Care Quality Commission rated us outstanding overall.

Care provided at Gemstone Care

Read the full inspection report on the CQC website.

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Common questions about Gemstone Care

Where is Gemstone Care located?

Gemstone Care is a home care agency based in Loughton, Essex (IG10 1TB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Gemstone Care provide?

Gemstone Care is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.

What is Gemstone Care's CQC rating?

Gemstone Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 22 November 2019. You can read the full CQC report from the link on this page.

Questions families ask about Gemstone Care

Can they support someone living with dementia at home?

No. Gemstone Care Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Gemstone Care Ltd covers roughly 10 miles from Loughton.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Gemstone Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Gemstone Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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