Amazing Grace Personnel

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About Us

We at Amazing Grace Personnel are proud to provide compassionate home care across Basildon and the wider Essex community, supporting people to live safely and comfortably in the place they know best: their own home.

Based in the SS postcode area, our team travels throughout Basildon and surrounding neighbourhoods, bringing personalised support directly to residents' doorsteps. Rather than asking people to adapt to a new environment, we come to you, whether that is a family home, a bungalow, or sheltered accommodation. This means familiar surroundings, treasured possessions, and established routines all remain a comforting part of daily life, whilst professional care fits gently around them.

Our specialisms reflect the diverse needs of the community we serve. We support older people who may need a helping hand with everyday tasks, from personal care and medication prompts to companionship and meal preparation. For families navigating a dementia diagnosis, we offer patient, understanding care that prioritises dignity and reassurance, working at each person's pace and helping to maintain a calming sense of routine.

We also provide dedicated support for younger adults, including those living with learning disabilities or autism, focusing on independence, confidence, and the achievement of personal goals. Our mental health support is grounded in empathy and consistency, whilst our care for people with physical disabilities is centred on enabling choice, mobility, and full participation in the activities that matter most. In practice, this means families can trust that whatever the situation, whether a loved one needs short daily visits or more comprehensive ongoing support, we can tailor a package that truly fits.

The Care Quality Commission awarded us an overall rating of Good at our most recent inspection in March 2022, with Good ratings across the Effective, Caring, Responsive, and Well-led domains. This independent recognition reflects the genuine warmth and professionalism our team brings to every visit. The Safe domain was rated as Requires Improvement, and we have taken this feedback seriously, using it as a valuable opportunity to strengthen our practices and continue raising the standard of care we deliver. Transparency matters to us, and we believe families deserve a full picture when making such an important decision.

Choosing home care for someone you love is never a decision taken lightly, and we understand the mixture of emotions that comes with it. If you are exploring options for yourself or a family member in Basildon or the surrounding Essex area, we would be delighted to hear from you. Please get in touch to arrange a friendly conversation, ask any questions, and discover how we can help make everyday life easier, safer, and more fulfilling.

Common questions about Amazing Grace Personnel

Where is Amazing Grace Personnel located?

Amazing Grace Personnel is a home care agency based in Basildon, Essex (SS14 3AY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Amazing Grace Personnel provide?

Amazing Grace Personnel is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Amazing Grace Personnel's CQC rating?

Amazing Grace Personnel is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 March 2022. You can read the full CQC report from the link on this page.

Does Amazing Grace Personnel provide dementia care?

Yes. Amazing Grace Personnel supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Basildon

This agency provides care within approximately 10 miles of their Basildon office. Radius is approximate — claim to update

Contact Amazing Grace Personnel

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 March 2022
  • Report published: 29 March 2022

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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