Civicare East

Unclaimed Profile
Older Person Care
Dementia Care
Learning Disability / Autism
Mental Health
Physical Disability
Visual / Hearing Impairment
Younger Adults
CQC: Good
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2025

About Us

We at Civicare East are proud to provide compassionate home care across Chelmsford and the wider Essex community, supporting people to live well and safely in the place they love most: their own home.

Based in the CM postcode area, our team works throughout Chelmsford and the surrounding villages, bringing care directly to residents wherever they live. Whether your loved one is settled in a long standing family home, a quiet bungalow, or sheltered accommodation, our carers travel to them, fitting around the rhythms and routines that make their environment feel familiar and reassuring. Remaining at home, surrounded by treasured belongings, neighbours and memories, can make an enormous difference to wellbeing, and our role is to make that possible.

Our care is shaped around the individual. We support older people who need a helping hand with daily living, as well as adults living with dementia, mental health conditions, learning disabilities or autism, physical disabilities, and visual or hearing impairments. We also work alongside younger adults who require tailored support to live independently and confidently. In practice, this means our visits might include personal care, medication prompts, help with meals, mobility support, companionship, or simply being a calm and reliable presence during the day. For families navigating a dementia diagnosis, we offer patient, person centred support that recognises the importance of routine, gentle communication and dignity. For those with sensory impairments or physical disabilities, we adapt our approach so that every interaction feels respectful, clear and empowering.

Families often tell us that the hardest part of arranging care is trusting someone new to step into a loved one's home. We take that trust seriously. We listen carefully at the outset, build care plans collaboratively, and keep communication open so relatives always feel informed and involved.

The Care Quality Commission rated us Good overall at our most recent inspection in May 2025, with Good ratings across Safe, Effective, Caring and Responsive, and an Outstanding rating for being Well led. That Outstanding judgement for leadership reflects something we work hard at every day: a culture where staff feel supported, residents feel heard, and standards are continually reviewed and improved. For families, it offers reassurance that the team guiding your loved one's care is thoughtful, accountable and genuinely committed to doing things well.

If you are exploring home care options in Chelmsford for a parent, partner or relative, we warmly invite you to get in touch. We will take the time to understand your situation, answer your questions honestly, and help you decide whether our support is the right fit. Choosing care is a significant step, and we are here to make that journey feel a little lighter.

Common questions about Civicare East

Where is Civicare East located?

Civicare East is a home care agency based in Chelmsford, Essex (CM1 7BU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Civicare East provide?

Civicare East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Civicare East's CQC rating?

Civicare East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 May 2025. You can read the full CQC report from the link on this page.

Does Civicare East provide dementia care?

Yes. Civicare East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chelmsford

This agency provides care within approximately 10 miles of their Chelmsford office. Radius is approximate — claim to update

Contact Civicare East Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).