Mount Hill Care

Logo of Mount Hill Care, a home care agency in Harlow, Essex, offering older person care and dementia care.

Mount Hill Care is a home care agency in Harlow, Essex (CM17 9QT). It holds a CQC rating of Requires Improvement.

About Mount Hill Care

We are Mount Hill Care, and we support older people in their own homes in Harlow and the surrounding parts of Essex. Our visits range from a single short call each day through to several hours of support, arranged to fit the person's routine rather than our rota. Most of what we do is practical help with the everyday business of getting through the day: getting up and dressed, a bath or a shower, medication taken on time, a proper meal cooked, the shopping fetched, the laundry done, and getting out to appointments or into town with some company on the way. We support people living with dementia, and there continuity is everything, so we work hard to keep the same familiar care workers visiting the same households. We should be straightforward with you. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that here than let you find it elsewhere. We know what the inspectors raised with us, we are working through it, and we are willing to discuss any part of it with anybody considering our support or already receiving it. How we want to work has not changed: assess properly at home, plan with the person, keep the rota steady, and answer the phone when somebody needs us. Please get in touch.

Care provided at Mount Hill Care

Read the full inspection report on the CQC website.

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Common questions about Mount Hill Care

Where is Mount Hill Care located?

Mount Hill Care is a home care agency based in Harlow, Essex (CM17 9QT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Mount Hill Care provide?

Mount Hill Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care. The full list of services is shown on this page.

What is Mount Hill Care's CQC rating?

Mount Hill Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 February 2023. You can read the full CQC report from the link on this page.

Does Mount Hill Care provide dementia care?

Yes. Mount Hill Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Mount Hill Care

Can they support someone living with dementia at home?

Yes. Yes. Mount Hill Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Mount Hill Care covers roughly 10 miles from Harlow.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Mount Hill Care has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Mount Hill Care. Actual fees depend on the room, the level of care and how it is funded.

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