Hope Homecare Services

Logo of Hope Homecare Services Limited, a home care agency in Harlow, Essex, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We are Hope Homecare, a home care provider working in Harlow and across Essex. Our support is delivered in people's own homes, and we take the view that our job is to fit around the life somebody already has rather than reorganise it for our convenience.

The people we visit are varied. We support older adults who need help with personal care, medication, meals or simply getting safely through the day. We support adults living with dementia, where familiarity and patience count for more than anything else, and adults with a learning disability or autism, where the aim is usually to build confidence and independence rather than to do things for people. We work with people living with mental health conditions, with people who have physical disabilities, and with people who have a visual or hearing impairment, adapting how we communicate so that decisions stay in the hands of the person they concern. We also support younger adults, whose priorities and daily lives are quite different and are planned separately.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly here than have families discover it elsewhere. Putting right what was identified is our main focus at present, and we are happy to talk openly with anyone who wants to ask us about it directly.

Common questions about Hope Homecare Services

Where is Hope Homecare Services located?

Hope Homecare Services is a home care agency based in Harlow, Essex (CM19 5QE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hope Homecare Services provide?

Hope Homecare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Hope Homecare Services's CQC rating?

Hope Homecare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 March 2022. You can read the full CQC report from the link on this page.

Does Hope Homecare Services provide dementia care?

Yes. Hope Homecare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Harlow

This agency provides care within approximately 10 miles of their Harlow office. Radius is approximate — claim to update

Contact Hope Homecare Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 March 2022
  • Report published: 5 March 2022

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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