Clover Support Group

Clover Support Group is a home care agency in Harlow, Essex (CM18 7BL). It holds a CQC rating of Good.

About Clover Support Group

Clover Support Group supports people in their own homes in Harlow and the surrounding part of Essex. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, and sight and hearing loss. Everything begins with a visit at home. We want to understand how the household works, who else is involved, what the person manages perfectly well without us and where help would make a real difference. The plan comes out of that conversation and belongs to the person to change. It might be a single daily call, support at several points for personal care, medication, meals and company, or longer visits for somebody who should not be alone for long stretches. Given the range of needs we meet, training is practical rather than a formality. Supporting an autistic person, supporting somebody in the later stages of dementia and supporting somebody with poor sight each call for different knowledge, and our carers have it before they go out. We hold onto continuity firmly, because familiarity does more for confidence than any amount of paperwork, and we tell people in advance when a new carer is coming. Families are kept informed and we raise concerns early rather than hoping they resolve themselves. Our most recent inspection by the Care Quality Commission rated us good overall.

Care provided at Clover Support Group

Read the full inspection report on the CQC website.

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Common questions about Clover Support Group

Where is Clover Support Group located?

Clover Support Group is a home care agency based in Harlow, Essex (CM18 7BL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Clover Support Group provide?

Clover Support Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Clover Support Group's CQC rating?

Clover Support Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 August 2021. You can read the full CQC report from the link on this page.

Does Clover Support Group provide dementia care?

Yes. Clover Support Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Clover Support Group

Can they support someone living with dementia at home?

Yes. Yes. Clover Support Group is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Clover Support Group covers roughly 10 miles from Harlow.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Clover Support Group has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Clover Support Group. Actual fees depend on the room, the level of care and how it is funded.

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