ACH Healthcare

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About Us

ACH Healthcare provides home care to adults in Harlow and the surrounding part of Essex. We support older people and younger adults, people living with dementia, people managing mental health conditions, people with physical disabilities and people who have sight or hearing loss. We also support people with eating disorders and people whose lives have been affected by alcohol or drug misuse.

Our visits cover the practical ground that keeps somebody living comfortably at home: help with washing and dressing, medicines, cooking and eating well, laundry and tidying, shopping, and getting out to appointments, groups or simply to see people. How much support, and when, is a matter for the person rather than for our convenience.

Continuity is what makes home care work or fail. Being helped with personal care by somebody unfamiliar is genuinely uncomfortable, and for anybody living with dementia a stranger at the door can unsettle a whole morning, so we keep the team around each person small and give notice when a change cannot be avoided. For people with mental health needs, and for people recovering from alcohol or drug misuse, reliability and an absence of judgement are most of what we bring.

Our most recent overall rating from the Care Quality Commission is good. We ask the people we support directly whether we are getting things right, and we act when the answer is no.

Common questions about ACH Healthcare

Where is ACH Healthcare located?

ACH Healthcare is a home care agency based in Harlow, Essex (CM20 1QR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does ACH Healthcare provide?

ACH Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is ACH Healthcare's CQC rating?

ACH Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 November 2021. You can read the full CQC report from the link on this page.

Does ACH Healthcare provide dementia care?

Yes. ACH Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Harlow

This agency provides care within approximately 10 miles of their Harlow office. Radius is approximate — claim to update

Contact ACH Healthcare Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 November 2021
  • Report published: 25 November 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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