Sams Medicare

Unclaimed Profile
Older Person Care
Younger Adults
CQC: Requires Improvement
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2023

About Us

At Sams Medicare, we provide home care support to people living in Colchester and the surrounding areas of Essex. We work with older adults, younger adults and people with a range of needs, supporting them to live as independently as possible in the comfort of their own homes.

We understand that inviting someone into your home to help with personal care or daily routines is a significant decision. We take that seriously. Our team works to build genuine relationships with the people we support, taking time to understand individual preferences, routines and what matters most to each person. Good care, in our view, is built on listening and on consistency.

We are registered with the Care Quality Commission and our most recent inspection resulted in a "requires improvement" rating. We want to be straightforward about that. We have taken the findings seriously and have been working through the areas identified, making practical changes to how we operate and how we monitor the quality of our care. We believe in being open with the people we support and their families, and that includes being honest about where we are on that journey.

Our focus is on providing care that is responsive and respectful, whether that involves help with personal care, support around the home or simply having someone present for companionship and reassurance. We recognise that needs can change over time and we aim to adapt accordingly.

If you are considering home care for yourself or someone close to you, we are happy to have an honest conversation about what we can offer and whether we are the right fit. We know that getting this right matters enormously to the people involved, and that is what drives how we approach our work each day.

Common questions about Sams Medicare

Where is Sams Medicare located?

Sams Medicare is a home care agency based in Colchester, Essex (CO2 8JX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Sams Medicare provide?

Sams Medicare is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.

What is Sams Medicare's CQC rating?

Sams Medicare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 28 March 2023. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Colchester

This agency provides care within approximately 10 miles of their Colchester office. Radius is approximate — claim to update

Contact Sams Medicare

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

More about the care at Sams Medicare

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Later life help at home from Sams Medicare would typically cover the practical tasks that become harder with age, such as washing, dressing, help getting in and out of bed, prompting or administering medication, preparing meals and simply having someone to talk to. The agency is registered with the Care Quality Commission for older person care, and its March 2023 inspection resulted in a requires improvement rating. Indicative hourly rates for home care across the East of England sit around £28 to £33, though Essex County Council pays its own commissioned rate for funded packages. Families in Colchester should ask how visits are scheduled, whether the same carers return each week, how medication is recorded, and what cover looks like if a call is running late. It is also worth asking whether night or twilight visits are offered and how emergencies out of hours are handled.

Younger Adults

Adults under 65 who need support at home often want help that fits around work, study, family or social life rather than a fixed elderly routine. Sams Medicare is registered to work with younger adults as well as older people, so it is reasonable to ask how visit times flex around individual plans, what experience carers have with the specific condition involved, and how goals around independence are recorded and reviewed.