Five Stars Care Services

Logo of Five Stars Care Services Ltd, a home care agency in Colchester, Essex, offering older person care, dementia care and younger adults care.

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About Us

Five Stars Care provides support at home for people in Colchester and the surrounding part of Essex. Our carers visit people where they live, helping with the parts of the day that have become difficult while leaving the rest well alone.

Most of the people we visit are older and many are living with dementia. We also support younger adults. Everything begins with a proper conversation in your own home about your routine, your preferences and what you would rather carry on managing yourself. We write the plan from your answers and review it honestly as things change in either direction. If somebody has got their confidence back and needs less from us, we would rather say so than keep visits running out of habit.

Visits can cover personal care, help with medication, cooking a meal, shopping and housework, getting out to appointments, or simply company for somebody who sees very few people in a week. We keep care teams small so the same faces turn up, because being greeted by somebody you know changes the character of the whole visit, and for a person living with dementia it matters even more.

Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than something to advertise, and we keep asking the people we visit and their families whether we are doing what we promised. If you would like to talk about care at home in this area, please get in touch.

Common questions about Five Stars Care Services

Where is Five Stars Care Services located?

Five Stars Care Services is a home care agency based in Colchester, Essex (CO5 9BE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Five Stars Care Services provide?

Five Stars Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.

What is Five Stars Care Services's CQC rating?

Five Stars Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 March 2019. You can read the full CQC report from the link on this page.

Does Five Stars Care Services provide dementia care?

Yes. Five Stars Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Colchester

This agency provides care within approximately 10 miles of their Colchester office. Radius is approximate — claim to update

Contact Five Stars Care Services Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 12 March 2019
  • Report published: 12 March 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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