Waterside Home Care

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About Us

Waterside Home Care supports adults in their own homes in Chelmsford and across Essex. We visit older people, people living with dementia, people managing mental health conditions, people with physical disabilities and younger adults.

Most households find us at a point of change. A fall, a hospital stay, a diagnosis, or the slow arrival of the moment when carrying on unaided stops making sense. Our first task then is to reduce the pressure without taking the place over. We pick up what has become hard and deliberately leave what somebody still manages, because capability removed for convenience is very hard to get back.

Practically that means help with washing and dressing, medication, meals, moving safely around the house, laundry, shopping, appointments and time to talk properly. Some households want a single weekly visit, others need four calls a day, and both are ordinary work for us.

For people living with dementia we hold to the same carers and the same times as far as the rota allows, and we follow the routines already in place rather than substituting neater ones. Where mental health is part of the picture we keep to what we have agreed and we are steady when weeks are difficult.

At our most recent inspection the Care Quality Commission rated us good overall. We treat that as something to keep proving and we keep asking the households we visit what needs to change.

Common questions about Waterside Home Care

Where is Waterside Home Care located?

Waterside Home Care is a home care agency based in Chelmsford, Essex (CM3 6AS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Waterside Home Care provide?

Waterside Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Waterside Home Care's CQC rating?

Waterside Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 September 2021. You can read the full CQC report from the link on this page.

Does Waterside Home Care provide dementia care?

Yes. Waterside Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chelmsford

This agency provides care within approximately 10 miles of their Chelmsford office. Radius is approximate — claim to update

Contact Waterside Home Care

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 3 September 2021
  • Report published: 3 September 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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