Helping Hands

Helping Hands is a home care agency in Chelmsford, Essex (CM2 0AU). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Chelmsford provides care at home for people across Chelmsford and the surrounding parts of Essex. We believe most people manage far better at home than anywhere else, provided the right help turns up at the right time and comes from somebody they have come to trust. Our carers visit older people who need assistance with personal care, medication, meals or mobility, and we support people living with dementia, where familiar surroundings and a familiar face are often the most valuable things on offer. We also work with people living with a physical disability, people who have sight or hearing loss, and younger adults who want support that helps them stay independent. Every arrangement begins with a proper conversation about how somebody likes things done, including what they would rather manage alone. We review support as needs change, keep families informed where that is wanted, and plan for continuity rather than leaving it to chance. Our most recent overall rating from the Care Quality Commission is Good. If you are thinking about care at home in this part of Essex, get in touch and we will come out, talk it through and be honest about what we can offer and how soon we could begin.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

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Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Chelmsford, Essex (CM2 0AU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 March 2020. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Chelmsford is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Chelmsford covers roughly 10 miles from Chelmsford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Helping Hands Chelmsford has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Helping Hands Chelmsford. Actual fees depend on the room, the level of care and how it is funded.

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