Novus Care

Logo of Novus Care Limited - Canvey Island, a home care agency in Canvey Island, Essex, offering dementia care, mental health care, learning disability and autism support and physical disability support.

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About Us

Novus Care Canvey Island provides care in people's own homes on Canvey Island and across the surrounding parts of Essex. We support adults living with dementia, people with learning disabilities and autistic adults, those living with mental ill health, adults with physical disabilities and people with sight or hearing loss, and we work with people recovering from eating disorders and people affected by alcohol or drug use.

We take on a wide range deliberately. Being told a case is too complicated is a demoralising experience for families who are usually already stretched, and we would rather assess properly and give a straight answer than turn people away on the basis of a label.

Where needs are specialised, the whole team has to be working the same way rather than each care worker improvising. That is true of supporting an autistic adult, of handling mealtimes for somebody recovering from an eating disorder, and of staying steady with a person whose progress is not a straight line. We train for it and we keep teams small so that consistency is actually achievable.

For everyone, the basics still decide the quality: arriving when we said, sending familiar faces, doing what was agreed and raising concerns quickly.

Our most recent overall rating from the Care Quality Commission is good. If you are arranging support locally, ring us and we will be honest about what we can take on.

Common questions about Novus Care

Where is Novus Care located?

Novus Care is a home care agency based in Canvey Island, Essex (SS8 7AT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Novus Care provide?

Novus Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.

What is Novus Care's CQC rating?

Novus Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 February 2020. You can read the full CQC report from the link on this page.

Does Novus Care provide dementia care?

Yes. Novus Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Canvey Island

This agency provides care within approximately 10 miles of their Canvey Island office. Radius is approximate — claim to update

Contact Novus Care Limited - Canvey Island

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 February 2020
  • Report published: 20 February 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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