/London

/London is a home care agency in Braintree, Essex (CM7 1BJ). It holds a CQC rating of Requires Improvement.

About /London

We provide care at home in Braintree and across Essex and into London. The people we support include older people, people living with dementia, adults with learning disabilities, autistic people, people with physical disabilities, people with visual or hearing impairments and people living with eating disorders. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. Continuity is the part of this work that matters most, and it is the part that is hardest to get right. We try to send the same carers to the same households, because that is what allows somebody to notice when a person is unwell or not themselves. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through the points the inspectors raised and are willing to go through the report with anyone considering us. If you are looking into care at home, please get in touch for an honest conversation.

Care provided at /London

Read the full inspection report on the CQC website.

Local care news in Essex

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Common questions about /London

Where is /London located?

/London is a home care agency based in Braintree, Essex (CM7 1BJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does /London provide?

/London is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.

What is /London's CQC rating?

/London is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 March 2020. You can read the full CQC report from the link on this page.

Does /London provide dementia care?

Yes. /London supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about /London

Can they support someone living with dementia at home?

Yes. Yes. Essex/London is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Essex/London covers roughly 10 miles from Braintree.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Essex/London has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Essex/London. Actual fees depend on the room, the level of care and how it is funded.

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