Integrated Support Services

Integrated Support Services is a home care agency in Benfleet, Essex (SS7 4PS). It holds a CQC rating of Good.

About Integrated Support Services

Integrated Support is a home care agency in Benfleet, Essex, supporting people in their own homes across the surrounding area. We work with older people and younger adults, with people living with dementia, with people who have a learning disability, with autistic people, with people who have mental health needs, with people who have physical disabilities and with people who have sight or hearing loss. With needs that varied, we plan support one person at a time rather than offering a fixed package. We begin by listening to the person and anyone they want present, work out what the day and the week actually need to look like, and write the plan around that. It may be a brief daily call, support with personal care, medication, meals and mobility, help with household tasks and shopping, or support to get out and keep up work, study or an activity that matters. Plans are reviewed when circumstances change, and we ask clients and families to tell us plainly when something is not working so we can put it right quickly. We keep the same small team visiting each person wherever we can, and our carers are trained for the particular needs of the people they see. Our most recent overall rating from the Care Quality Commission is good. The better measure is whether our clients feel safe, respected and in control at home.

Care provided at Integrated Support Services

Read the full inspection report on the CQC website.

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Common questions about Integrated Support Services

Where is Integrated Support Services located?

Integrated Support Services is a home care agency based in Benfleet, Essex (SS7 4PS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Integrated Support Services provide?

Integrated Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Integrated Support Services's CQC rating?

Integrated Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 January 2026. You can read the full CQC report from the link on this page.

Does Integrated Support Services provide dementia care?

Yes. Integrated Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Integrated Support Services

Can they support someone living with dementia at home?

Yes. Yes. Integrated Support Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Integrated Support Services Ltd covers roughly 10 miles from Benfleet.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Integrated Support Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Integrated Support Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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