Serene Pathways

Serene Pathways is a home care agency in Basildon, Essex (SS14 3BB).

About Serene Pathways

Serene Pathways supports adults at home in Basildon and across Essex. We work in people's own houses and flats, arranging support around the life that is already there rather than asking anyone to reorganise their day to suit us. We support older people, including many living with dementia, alongside adults with a learning disability, autistic adults, people managing a mental health condition and younger adults. Visits can cover personal care, prompting and help with medication, cooking and meals, housework and laundry, moving about safely, getting to appointments and having company for people who are alone more than they would choose. Because the people we support are so varied, we take real time at the start to understand what would genuinely help rather than reaching for a standard package. We write it down clearly so every member of the team works the same way, and we keep the same carers with the same households wherever the rota allows, since support built on a relationship works better than support delivered by a stranger. We keep families in the picture, review packages as circumstances change and treat being told about a problem as useful information rather than an inconvenience. If you are considering care at home in Essex, we are happy to visit, listen properly and be honest about whether we are the right service for you.

Care provided at Serene Pathways

Read the full inspection report on the CQC website.

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Common questions about Serene Pathways

Where is Serene Pathways located?

Serene Pathways is a home care agency based in Basildon, Essex (SS14 3BB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Serene Pathways provide?

Serene Pathways is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

Does Serene Pathways provide dementia care?

Yes. Serene Pathways supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Serene Pathways

Can they support someone living with dementia at home?

Yes. Yes. Serene Pathways Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Serene Pathways Ltd covers roughly 10 miles from Basildon.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Serene Pathways Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Serene Pathways Ltd. Actual fees depend on the room, the level of care and how it is funded.

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