Prompt Healthcare Staffing
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2018
About Us
We provide care in people's own homes in Basildon and across Essex. Our purpose is to support people to live where they want to live, with help that arrives when it should and is given by carers they know.
The people we support are varied. We visit older people needing help with washing, dressing, meals and medication, and people living with dementia, where familiar carers and steady routines count for a great deal. We support adults who have a learning disability, autistic adults, people living with mental health conditions, people with a physical disability and people whose sight or hearing is impaired. We also support people living with eating disorders, where mealtimes need patience and a plan agreed with the person and their clinical team, and people working through problems with alcohol or drugs, where consistency and an absence of judgement matter most.
Supporting that range properly means thorough briefing before a carer starts with somebody new, and small teams around each person so support stays familiar.
Everything begins with a home visit and an honest conversation about what would genuinely help.
Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk it through.
Common questions about Prompt Healthcare Staffing
Where is Prompt Healthcare Staffing located?
Prompt Healthcare Staffing is a home care agency based in Basildon, Essex (SS14 3BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Prompt Healthcare Staffing provide?
Prompt Healthcare Staffing is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Prompt Healthcare Staffing's CQC rating?
Prompt Healthcare Staffing is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 September 2018. You can read the full CQC report from the link on this page.
Does Prompt Healthcare Staffing provide dementia care?
Yes. Prompt Healthcare Staffing supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Basildon
This agency provides care within approximately 10 miles of their Basildon office. Radius is approximate — claim to update
Contact Prompt Healthcare Staffing Limited
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 7 September 2018
- Report published: 7 September 2018
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Local care news in Essex
- New 55 bed care home registered with CQC in Basildon: Oaklands (Essex) (5 November 2026)
- Highfield Care Home registered as a 60 bed care home in Uttlesford (5 November 2026)
More local care news for Essex
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