JNJ Support Services

JNJ Support Services is a home care agency in Basildon, Essex (SS16 6NR).

About JNJ Support Services

We provide care at home in Basildon and the surrounding part of Essex, supporting older people and younger adults, including people living with dementia, people with mental health conditions and people with physical disabilities. People usually come to us at a point of change: a fall, a stay in hospital, a diagnosis, or the gradual realisation that managing alone has become harder than it used to be. Our job is to put enough support around that for life to carry on at home. For some people a single morning visit to help with washing, dressing and medication is enough. Others need calls through the day and into the evening, help with meals and shopping, and support to move about the house safely. Continuity is what we work hardest at. A carer who knows somebody notices when they are unwell, in pain or unusually quiet, and the person is spared explaining themselves again and again. Where somebody's mental health is unsettled, that familiarity matters even more, and for people living with dementia a familiar and unhurried visit does more good than anything written down. Our carers are trained for the needs they are asked to meet and can reach a senior colleague whenever they want advice. We do not yet hold an overall rating from the Care Quality Commission and are glad to discuss that openly. If you are thinking about care at home, please get in touch.

Care provided at JNJ Support Services

Read the full inspection report on the CQC website.

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Common questions about JNJ Support Services

Where is JNJ Support Services located?

JNJ Support Services is a home care agency based in Basildon, Essex (SS16 6NR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does JNJ Support Services provide?

JNJ Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does JNJ Support Services provide dementia care?

Yes. JNJ Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about JNJ Support Services

Can they support someone living with dementia at home?

Yes. Yes. JNJ Support Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. JNJ Support Services Ltd covers roughly 10 miles from Basildon.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

JNJ Support Services Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from JNJ Support Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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